Privacy Policy
Effective Date: January 6, 2025
At Drozex.net, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from our store. By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We collect personal information to provide and improve our services. The types of information we collect include:
Personal Identification Information: When you create an account, make a purchase, or contact customer support, we may collect personal information such as:
- Name
- Email address
- Billing address
- Payment information (processed through secure payment gateways)
- Phone number (optional)
Non-Personal Identification Information: We also collect information about how you use our website, such as:
- IP address
- Browser type
- Device information
- Pages visited on our site
- Time and date of your visit
This data is collected through cookies, log files, and analytics tools to enhance the user experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Processing Transactions: To process and fulfill your orders, including payment and delivery of downloadable or redeemable items.
- Customer Support: To respond to inquiries, resolve issues, or provide assistance related to your purchases or account.
- Improving Our Services: To understand how users interact with our website and improve user experience, functionality, and content.
- Marketing and Communications: With your consent, we may send promotional emails or newsletters about new products, services, or updates. You can opt out of these communications at any time by clicking the unsubscribe link in the email.
3. How We Protect Your Information
We take your privacy seriously and use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
- Secure Payment Processing: All payment information is processed through secure third-party payment gateways, and we do not store sensitive payment data on our servers.
- Encryption: Sensitive data transmitted between your browser and our servers is encrypted using SSL (Secure Sockets Layer) technology.
- Access Control: We restrict access to personal information to authorized employees or contractors who need it to perform their duties.
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
4. Cookies and Tracking Technologies
Drozex.net uses cookies and similar tracking technologies to improve the performance and functionality of our website.
- Cookies: These are small files stored on your device that help us recognize you when you return to our site. They allow us to remember your preferences and improve your experience.
- Web Analytics: We may use tools like Google Analytics to analyze website traffic and user behavior. These tools may collect information such as your device type, operating system, and interaction with the website.
You can control cookies through your browser settings, but disabling cookies may affect the functionality of our site.
5. Third-Party Services
We may use third-party service providers to facilitate our business operations, including payment processing, email marketing, and website analytics. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Some third-party services may have their own privacy policies, which we encourage you to review. We are not responsible for the practices of these third parties.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting requirements. If you wish to delete your account or request that we no longer use your data, please contact us at support@drozex.net.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: You can request to know what personal information we hold about you.
- Correction: You can request to update or correct any inaccurate information.
- Deletion: You can request to delete your account and personal data, subject to legal restrictions.
- Opt-Out: You can opt out of marketing communications by following the unsubscribe instructions in the email.
To exercise your rights or if you have any concerns about how your personal information is being handled, please contact us at support@drozex.net.
8. International Transfers
Since Drozex.net is an online store that operates globally, your personal information may be transferred to and processed in countries outside of your residence. By using our website, you consent to the transfer and processing of your data in such locations, which may have different data protection laws than your country of residence.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
- Email: support@drozex.net
- Website: www.drozex.net
By using Drozex.net, you agree to the terms of this Privacy Policy.
